cares about your privacy

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible in KIKI mobile app unless otherwise defined in this Privacy Policy.

Please read this Privacy Policy before using KiKi or submitting personal information to us.

Purpose and Scope

We respect your privacy and are committed to protect the privacy and security of your personal data. M/s KiKi Private Limited (hereinafter referred to as “KiKi”) urges you to carefully read and review this Privacy Policy Statement before accessing or using this software applications that can enhance personalized well-being and elevate individual’s happiness that can help in the holistic emotional and mental well-being of an individual (hereinafter referred to as “KiKi”).

We are strongly committed to respecting your online privacy and recognize the need for appropriate protection and management of any Personal Information collected and/or collated by us. The purpose of this Privacy Policy is to ensure that there is an intact charter to collect, use and protect any personal and/or sensitive data collected by us. This Policy defines our policies and procedure for collection, usage, processing, disclosure, and protection of any information obtained by us through KiKi.

If you proceed to access or use KiKi, you are agreeing to abide by this Privacy Policy Statement, without any exceptions. You may not access or use KiKi if you do not agree to this Privacy Policy Statement. KiKi reserves the right to add, remove or modify this information at any time without any prior notification.

KiKi analyses the data collected for analysing the individual’s mental conditions and provides support to the individual to enhance overall well-being and happiness. Rooted in behavioral science, positive psychology, and neuroscience, KiKi offers users personalized nudges throughout the day, encouraging meaningful actions that contribute to emotional, mental, and physical well-being. KiKi collects the GPS coordinates of the location where entry is being carried out.

Security and Protection of personal information

We value your trust in using KiKi and collecting Personal Information. We are striving to use commercially acceptable means of protecting it. KiKi will maintain adequate technical and organizational security measures to protect Personal Information. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
As a policy, KiKi secures the data collected; however, the confidentiality of personal information transmitted over the Internet will not be guaranteed. We urge you to exercise caution when sharing personal information over the Internet.

KiKi is not obliged to store your Information for a period which is beyond the intended purpose for which such Information was collected or submitted or to stay in compliance to applicable laws and KiKi Policies and Procedures.

Collection of Personal Information

KiKi enables the user to login using authorized mobile number on which user gets OTP to login.

“Personal Information” The user gets option to collect the personal information and other medical condition related information of the individual whose personal data is being collected to analyse the individual’s emotional and mental well-being. This information is collected as per the format designed by KiKi. The information includes the individual’s name, mobile number, age, address, job, daily routines, medical information etc. This may also include information regarding the family member, relative, partner, friend or any person related to the User in any way as provided by the User through KiKi. This also includes information pertaining to the racial or ethnic origin, religion or other beliefs, health etc. of a User, either as provided by the User through KiKi.

“Sensitive Information” means and includes any information of a person as specified under Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, such as medical records, medical history, password; financial information such as bank account or credit card or debit card or any other payment information, physical, physiological and mental health information; sexual orientation; medical records and history; biometric information; and any other information provided to the Company for rendering service or for processing, storing under a lawful contract or otherwise.

“Technical Information” means and includes any information gathered through various technologies that may employ cookies, web beacons, or similar technologies to automatically record certain information from your device through which you use KiKi. This technical information may include your Internet Protocol (IP) address, device or browser type, advertising ID, Internet service provider (ISP), referring or exit pages, clickstream data, operating system. This data includes usage information and user statistics.

“Integrated Service Information” means and includes any information obtained through access to any other social media KiKi (Facebook, Google, etc.) integrated with the Company (if applicable). The Company may collect this information already provided in your integrated service account.

“Information from your parents/guardian” means and includes any information which is provided in a case where a child is less than 18 years of age and the data provided by their parent and/or guardian.

“Locational Information” shall mean and include the information obtained through GPS or other means, such as the geographical location of the user.

Collection of Non- Personal Information

“Information through use of our service” means and includes information which is procured through the use of our service, including but not limited to the kind of services availed, the feedback of the services, the information or consultation given by the doctors appointed by the Company, and the kind of services viewed and availed by you.

“Non-Personal Information” means and includes any information that does not reveal your specific identity, such as, browser information, information collected through Cookies (as defined below), pixel tags and other technologies, demographic information, etc. As is true with most KiKi, our KiKi gathers some information automatically when you visit KiKi and stores it in log files. When you use KiKi, we may collect certain information about your computer or system to facilitate, evaluate and verify your use of KiKi.

Intended Use of Personally Identifiable Information

KIKI will use the personal information you provide through KiKi to respond to your questions, have effective communication and to provide you with efficient service. After you have entered personal information into a form or data field on KiKi, KiKi may use certain identifying technologies to allow that KiKi to "remember" your personal preferences, such as sections of KiKi that you visit frequently and, if you choose, your login credentials.

KiKi shall collect, store and use your information in compliance with all applicable laws. You may always limit the amount and type of personal information that KiKi receives about you by choosing not to enter any personal information into forms or data fields on KiKi. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of KiKi may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you. If opted to do so, we may use this information for marketing and promotional purpose. We may also reach out to you with response to any queries posted on KiKi.

Spamming

We do not support “spamming". In accordance to your preferences, we may send periodic emails to you if you have asked us to send you information, or if you have provided your details to us while registering for any of our promotional campaigns. You may choose to opt out of receiving marketing-related information through a link we include on emails you receive from us.

Disclosure and Sharing of Information

We do not rent, sell or disclose or share any information that we collect from you, with third parties, save and except in order to provide you services in accordance with this Privacy Policy, and as per the procedure prescribed by law and in compliance with our legal obligations. We may share your information in circumstances and for the purposes as specified hereunder:

When compelled by law: We may disclose any information provided by you on KiKi as may be deemed to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our Terms of Use; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that We may sustain.

Merger or Acquisition: We may share information upon merger or acquisition of the Company with another company. We shall transmit and transfer the information upon acquisition or merger of the Company with another company.

With third-parties: KiKi may share the personal information with third-party, if it is required for further processing or connection to its business. During this time the information shared will be in accordance with the confidentiality agreement with the third party and applicable law for the intended purpose for which the Information was originally collected and shall ensure all such third parties comply with KiKi’s Data Protection and Privacy Policy and Procedure.

Links to other KiKis

This Privacy Policy applies only to KiKi. KIKI may provide links to other KiKis, which we believe, may be of interest to you. KIKI is not responsible for the content on such KiKi, your access to such KiKi links, security of personal information that you provide or any information collected by that KiKi. The risk of accessing such KiKis is solely yours.

Cookies

Cookies are alphanumeric identifiers with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from KiKi that you visit and are stored on your computer’s hard drive. Please note, a cookie in no way gives us access to your computer/device and cookies cannot access any other information on your computer/device.

Our KiKi uses these cookies to collect information and to improve our Service by making your interaction with us faster. They may be used for the purposes of managing your preferences, maintaining and optimizing security, marketing, communication, analytics, and research.

We majorly use below types of cookies

Essential Cookies or Strictly Necessary Cookies – These cookies are essential to the functioning of our KiKi and for you to move around KiKi. Without these cookies, certain features cannot function. No information about your browsing habits is gathered by these cookies.

Functional Cookies – These cookies remember how you prefer to use our KiKi and improve the way our KiKi works. These remain on your computer/device for a pre-defined period of time.

Performance Cookies - Some cookies help us with the performance and design of our KiKi.

Targeting or Tracking Cookies - On certain pages of our KiKi, we use cookies to help us understand your interests as you browse KiKi, so we can tailor and deliver to you a more personalized service in the future. This assists us in delivering relevant, interest-based information to you.

At any time, you also have the option to change /control your cookies through your browser settings. However, if you do turn off cookies in your browser, you will not be able to fully experience some of the features our KiKi.

Right to your personal information on our KiKi

Right to access: You have the right to ask for a copy of your personal data and to verify how we are processing it.

Right to rectification: If you believe we have inaccurate or incomplete information about you, you have the right to ask us to correct or update it.

Right to be forgotten: In certain circumstances, you have the right to ask us to remove or erase your personal data from our records.

Right to object: You have the right to object to processing of your personal data. You also have the right not to be subjected to any automated decision making or profiling.

Right to restriction of processing: You have the right to ask us to restrict processing of your personal data in cases where the data is inaccurate, or where the processing of the data is unlawful. This does not restrict KiKi from processing of your personal data for legal and regulatory requirements.

Right to withdraw consent: If we process your personal data based on your consent, you can withdraw your consent at any point of time.

Right to portability: You have the right to ask us to transfer your data to you, or any other third party.

In order to exercise these rights, please contact us on the email id at info@kikiverse.com

Changes and updates to Policy

The Company may modify or revise this Privacy Policy from time to time and shall accordingly notify you of any changes to this Privacy Policy by posting the revised Privacy Policy with an updated date of revision. The Company shall endeavor to review, revise, update, modify, amend, or correct this Policy on a regular and routine basis, especially whenever a significant update is made to the technology employed by the Company for its services. You must periodically review the Privacy Policy for the latest information on our privacy practices. In the event you continue to use KiKi and our services after any update in the Privacy Policy, your use of KiKi shall be subject to such updated privacy policy.

Miscellaneous

If you would like to opt out of future communications from KiKi, please contact us by clicking on the "Contact Us" link on KiKi you are visiting.

In all communications to KiKi, please include the e–mail address used for registration (if applicable), KiKi address and explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner. To exercise any of your right mentioned in this policy please Contact Us.

The invalidity or unenforceability of any part of this Privacy Policy shall not prejudice or affect the validity or enforceability of the remainder of this Privacy Policy. This Privacy Policy does not apply to any information other than the information collected by us through KiKi. This Privacy Policy shall be inapplicable to any unsolicited information you provide us through KiKi or through any other means. All unsolicited information shall be deemed to be non-confidential and we shall be free to use and/ or disclose such unsolicited information without any limitations. The rights and remedies available under this Policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law. It may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.

Complaints and Grievances

Any complaints, abuse or concerns with regards to the processing of personal data provided by you or breach of these terms must be reported to info@mykiki.ai

Governing Laws and Jurisdiction

This Privacy Policy, our services, and the use of it is governed by the laws of India and the courts in Ernakulam, State of Kerala shall have exclusive jurisdiction over any disputes connected to KiKi or the services.

This Privacy Policy was last updated on and is effective as of that date.